Services

Systems - Consulting - Training - Support

Systems

  • Networking
  • Printing Solutions
  • Servers
  • Workstations

Consulting

  • Timberline
    At Advanced Systems Technology, we pride ourselves on our ability to communicate with our customers.  Our consultants are Timberline certified trainers who have had extensive experience installing and implementing Timberline software products all over the southeast.  During your installation, implementation, and training your consultant will establish a plan that will meet your individual company needs.  This careful planning will guarantee your company's success with the software.  We will ensure that you are aware of the capabilities of the software so that you may achieve maximum benefits from its potential.  With AST consultants, you can be assured that your staff will receive quality installation and training that will leave them prepared to utilize your new Timberline software to its highest capacity.
  • Hardware
  • Networking

Training

  • Installation & Implementation
    Advanced Systems Technology will guide your company through all phases of the installation and implementation of your new Timberline software.  Our implementation training will teach you how to set up each module of your software, teach you how to create custom reports, and teach you how to perform basic daily functions.
  • Software
    Advanced Systems Technology uses certified consultants/trainers to train our clients.  Our certified consultants/trainers have undergone training classes with Timberline and earned their certification to train and support Timberline software products.  AST offers several classes throughout the year for both accounting and estimating.  Below is a listing of each module that courses will cover.  For a class schedule, see our calendar
    .
  • Accounting
    • Introduction to Report Designer
    • Accounts Payable
    • Job Cost
    • General Ledger
    • Payroll
    • Cash Management
    • Accounts Receivable
    • Contracts
    • Billing

  • Estimating
    • Setting up estimates and performing Quick Takeoffs
    • Performing Item Takeoffs and working with estimate totals
    • Assembly estimating
    • Manipulating estimates and creating reports
    • Preparing databases
    • Creating formulas
    • Setting up items
    • Standard Edition Advanced Topics
    • Competitive Bid
    • Smart Assemblies

  • Networks
  • Hardware

Support

Online Form
Support Online Form

Training
Training Online Form

Occasionally, users will have questions regarding their software application that does not require an on-site visit.  Advanced Systems Technology has a toll-free telephone number to provide for your support needs.  Consultants are available Monday - Friday from 8:00 a.m. to 5:00 p.m. to answer your questions by calling 800.749.2814. 

The following plans are available for both telephone and on-site support:

Advanced Systems Technology Comfort Plan:

The Comfort Plan includes one (1) hour per month prepaid support time, priority response for on-site service and telephone support, discount on rates for training, consulting, and custom reports, and custom database development and hardware/software support.

Advanced Systems Technology Standard Support:

Customers may also pay for support on an "as needed" basis.  Clients will be billed for the actual cost of the phone call plus local, state, and federal taxes in addition to the customary hourly rate. 

Timberline Budget Care:

Budget Care includes one hour of telephone support via the web, e-mail, fax, or phone, access to Accounting Online, all software enhancements, and notification of software updates via e-mail. 

Timberline Total Care:

Total Care includes all of the benefits of Budget Care as well as nine additional support hours, a 10% discounts on Timberline user conferences, and free replacement CDs.

Comfort Plan discounted support rates are also available to any customer who chooses to pay in advance for their support.

For more information, contact 800.749.2814 or info@ast-worksite.com.

FAQS

Where is Advanced Systems Technology located?

  • Advanced Systems Technology is southeast of downtown Birmingham, Alabama.  We are located in the community of Irondale.

How can I have a demonstration of the software set up for my company?

How do I place an order?

  • Sign the quote that you received from Advanced Systems Technology and fax to 205.278.9999.

What methods of payment are available?

  • Lease-to-purchase, cash, and check.

When can I expect my delivery?

  • Approximately one week after the date you ordered the software.

How do I order additional users or modules?

  • Call AST at 800.749.2814 to get a quote.  After receiving the quote, sign it and fax it back to 205.278.9999.

How long will it take my company to go live on my software?

  • Before your purchase, a consultant will contact you to review your implementation questionnaire and determine the amount of time it will take.  Most companies are able to go live within one month of implementation.

What types of support are available?

  • Timberline corporate support - Portland, Oregon
  • Advanced Systems Technology - Birmingham, Alabama
  • AST Certified Timberline Consultant

What are the main differences between Standard and Extended Estimating software?

  • Extended gives you the capability to perform takeoff with crews, labor and equipment resources, and rate tables
  • Extended gives you 11 additional WBS levels
  • Extended gives you 2 extra spreadsheet sequences
  • Extended allows you to "Move", "Copy", and "Adjust Columns" in spreadsheets
  • Extended provides you with a Subcontractors Bid Grid
  • Extended provides you with cuts and adds on the totals sheet
  • Extended allows you to adjust job totals and spread the variance throughout the estimate
  • Extended allows you to generate variance and comparison reports
  • Extended interfaces with Model Estimating

Will there be a plan for implementation?

  • Yes!
Systems - Consulting - Training - Support